F.A.Q

FAQ

Most frequent questions and answers

A surprise book is a book whose title and author have been hidden. Instead, four little clues tell you all you need to know about the book to decide whether you would enjoy reading it or not. This prevents you from judging a book by its cover.

Yes! We currently offer six different genres you can pick from: 

° Romantic Dreamers : Love stories that are too good to be true but set our relationship standards nonetheless because we are the exception, not the rule.

° Ultimate Tearjerkers : Sad stories that make us cry but are so gripping that we don’t mind having to stock up on Kleenex and redo our make-up everytime.

° Enigma Solvers : Thrilling stories that test our investigative skills and make us feel like superheroes when we solve the case before the big reveal.

° Adventures Seekers : Travel stories that take us on a journey to different places on the planet from the comfort of our home and open up our mind.

° Fantasy Explorers : Magical stories that give us a whole new world to explore when we need to escape our own reality and let our imagination run wild.

° Avid Fact Checkers : True stories that help us understand the world better while furthering our knowledge and our appreciation for the truth.

We’re book lovers – just like you – so we definitely want to expand our range as soon as possible. Keep an eye on our social media accounts and sign up to our newsletter to get the latest updates.

We also love hearing from our customers to see what they might like to see in future.

We try our best to come up with clues that are just revealing enough for you to know what book hides behind them if you have already read it. However, if you do receive a book that you’ve already read please let us know and then you’re welcome to return it to us and we’ll send out a replacement.

Absolutely! All our products are shipped in a gift wrapped recycled box and would make perfect gifts! You also have the option to write a gift message that will be delivered with the package for free. 

Choose to have your order sent to you or directly to your loved one’s address.

All our sweets come in a reusable food grade tub.

We certainly do! Check out our full selection here!

Our Happy Boxes all include a surprise book, sweets, plus a whole host of other little treats. 

Due to their success, they are currently all sold out but they will soon be back in stock.

Our bespoke self care box is a subscription box that perfectly matches your unique literary tastes.

How are we going to know your tastes, you ask? Once you’ve subscribed, we will send you a form with questions that have been specifically designed to understand your tastes.

We will then analyse your answers to pick the perfect books for you.

Every month* we will then send you your bespoke box containing a surprise book that has been specifically chosen for you as well as extra goodies.

*You can cancel your subscription at any time.

We would hate to see you go, but you can cancel at any time for any reason. Please email us at hello@booksandsweets.com and we’ll get your subscription cancelled for you.

Yes, you absolutely can! When you get to checkout just enter the shipping address as the address of your desired gift recipient.

Please also let us know their email address so we can send them our questionnaire. 

You can contact us directly on our website via our live chat or contact page.

You can also send us an email at hello@booksandsweets.com.

Alternatively, you can contact us on any of our social media pages.

We do our best to process and ship your order within 3 to 5 business days.       

We are using Royal Mail and you should receive your order within 2 days of it being shipped.

You can read our refund policy here.